Privacy Policy

Introduction

USHRED LLC ("UShred," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using UShred, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Service.

Personal Information You Provide

• Email Address: We collect your email address when you create an account. This is used for account authentication, communications about your account, and service updates.
• Phone Number: We collect your phone number to enable account recovery, send SMS notifications about your video clips, and provide customer support.
• Date of Birth: We collect your birthday for age verification purposes to ensure compliance with applicable laws and to provide age-appropriate services.

Video and Image Data

• Video Footage: Our cameras at participating ski resorts capture video footage of you as you pass through designated capture zones. This video footage is associated with your account through your UShred beacon.
• User-Generated Content: Any clips you save, download, or share through our Service.

Automatically Collected Information

• Device Information: We may collect information about the device you use to access our Service, including device type, operating system, and unique device identifiers.
• Usage Data: We collect information about how you interact with our Service, including features used and time spent in the app.

How We Use Your Information

We use the information we collect for the following purposes:

• Provide Our Service: To deliver video clips of your ski and snowboard runs, process your requests, and maintain your account.
• Communications: To send you notifications about available clips, account updates, and respond to your inquiries.
• Account Security: To verify your identity, enable account recovery, and protect against fraudulent activity.
• Age Verification: To ensure our Service is used in compliance with applicable age requirements.
• Improve Our Service: To understand how users interact with our Service and make improvements.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as cloud hosting, payment processing, and analytics.
• With Your Consent: When you choose to share your video clips on social media or with other users.
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure cloud storage infrastructure
• Access controls and authentication requirements
• Regular security assessments

Video clips are stored securely and retained for a reasonable period to allow you to access and download them. You may delete your clips at any time through the app.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct your account information at any time through the app.
• Deletion: You can request deletion of your account and associated data by contacting us.
• Opt-Out: You can opt out of promotional communications by following the unsubscribe instructions in those messages.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: